Oct 2023 - Current
MYOB
Senior Designer
Leading multidisciplinary teams on customer research, software design, business model innovation and digital transformation projects. Collaborated closely with business strategy and advanced analytics specialists. Clients include Australian government and global banking, insurance, telecommunications, resources, health, education, energy.
July 2017 - Oct 2023
McKinsey & Co.
Design Director
Leading multidisciplinary teams on customer research, software design, business model innovation and digital transformation projects. Collaborated closely with business strategy and advanced analytics specialists. Clients include Australian government and global banking, insurance, telecommunications, resources, health, education, energy.
Aug 2015 - July 2017
McKinsey & Co.
Lead Designer
Joined McKinsey Digital as the first designer hired in Australia. Created a new digital business model for a travel company in Japan. Pioneered human-centric design at a global mining company and developed mobile app and digital twin applications. Led design sprints for clients in Singapore, Malaysia and Indonesia.
July 2013 - Aug 2015
Tigerspike
Senior UX Designer
Redesigned the website for RMIT, Australia’s leading university of technology and design. Led tech innovation projects in collaboration with Microsoft and Oracle. Solved complex design problems for all types of digital experiences, devices and platforms (including connected devices, wearables, mobile, tablet and responsive web design).
May 2012 - Jun 2013
Suncorp
Lead UX Designer
Overhauled online presences for multiple brands (AAMI, Bingle), drove improvements in conversion and pioneered new self-service channels for customers.
Mar 2010 - May 2012
Kiandra
User Experience Designer
Led customer research and product design from concept to release, for a variety of innovation and custom software projects.
Feb 2007 - Mar 2010
Next Digital
Senior Interactive Designer
Designed and coded interactive digital marketing campaigns, games, animations and installations for clients including Ford and Jetstar.
