15 years experience in product, service and strategy design
Background in psychology and behavioural science
Design leader for global innovation and technology projects



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Experience

July 2017 - Current

McKinsey & Co.

Design Director

Leading multidisciplinary teams on customer research, software design, business model innovation and digital transformation projects. Collaborated closely with business strategy and advanced analytics specialists. Clients include Australian government and global banking, insurance, telecommunications, resources, health, education, energy.

July 2013 - Aug 2015

Object Consulting

Lead UX Consultant

Redesigned the website for RMIT, Australia’s leading university of technology and design. Led tech innovation projects in collaboration with Microsoft and Oracle.

May 2012 - Jun 2013

Suncorp

Lead UX Designer

Overhauled online presences for multiple brands (AAMI, Bingle), drove improvements in conversion and pioneered new self-service channels for customers.

Mar 2010 - May 2012

Kiandra

User Experience Designer

Led customer research and product design from concept to release, for a variety of innovation and custom software projects.

Feb 2007 - Mar 2010

Next Digital

Senior Interactive Designer

Designed and coded interactive digital marketing campaigns, games, animations and installations for clients including Ford and Jetstar.

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Education

1993-1998

Australian National University

Bachelor of Arts / Bachelor of Science

Majors: Psychology, Computer Science
Honours: First Class

2000 - 2001

Kangan Institute

Diploma of Multimedia

Contact

EMAIL ME

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